Zendesk
Overview
Integrate with Zendesk using CData connector. We utilise the official CData Python (opens in a new tab) connector to ingest your data.
Features
| Feature Name | Supported |
|---|---|
| Full Import | Yes |
| Incremental Import | Yes |
Supported streams
We support data extraction from views (opens in a new tab) and tables (opens in a new tab) listed in the official CData documentation, except those mentioned in the Limitations section below.
Getting started
Requirements and prerequisites
Access to your Zendesk account.
Set up guide
Create a source
Create a new Source of type CData - Zendesk.
Configure a secret
Add a new secret (or use an existing one).
Enter the URL of your Zendesk environment in the format: https://<prefix>.zendesk.com.
Select OAuth or Basic auth and enter your credentials or proceed to authenticate using OAuth.
Limitations
We currently do not support the following Zendesk endpoints:
- ArticleComments
- AttributeValues
- Calls (incremental)
- ContentSubscriptions
- CustomObjectField
- JiraLinks
- PostComments
- SatisfactionReasons
- SideConversationEvents
- SideConversationEventsMessage
- SideConversationEventsMessageTo
- SideConversationParticipants
- SideConversations
- TicketEvents (incremental)
- Translations
- UserSubscriptions
- Votes